Guest Information

Directions and Map

From all directions
I-235 runs through the middle of Des Moines. From either direction:

Take the 31st St Exit in Des Moines (Exit #6)
Turn North on 31st St for approximately 6 blocks
Turn Right (East) at University Ave for approximately 5 blocks
Turn Left (North) at 25th St for 1-2 blocks
Parking is along the street on 25th St or the parking lots on the East side.

Parking

Sheslow Auditorium is on the campus of Drake University in Des Moines, just west of the Varsity Theater on 25th Street, in the first block north of University Avenue. There are two entrances into Sheslow, on the east and west sides of the building. Sheslow is also physically joined to Old Main, with Sheslow located at the north end of the structure.

Free parking is available on the adjacent streets, and in the large parking lot immediately to the northeast of Sheslow at the corner of Carpenter and 25th St.

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Ticket Office Information

The Civic Music Association box office is located at 900 Mulberry Street, Suite 203 in Downtown Des Moines. Contact us at (515) 280-4020 for specific office hours or to make phone ticket orders.

Online orders can be placed anytime at www.civicmusic.org or www.midwestix.com. There is a $2.00 fee to have your tickets sent via US Mail. All other orders will be held in will call.

Season Tickets can be purchased by calling (515) 280-4020. Discounts are available for first time subscribers (phone orders only).

If you are a season ticket holder and would like to exchange your tickets for another performance during the current season, there is no exchange fee. Any ticket buyer is able to donate tickets back to the organization as a tax-deductible contribution. Please contact our office at (515) 280-4020 prior to the performance for exchange/donation options. All exchanges and ticket donations must take place 24 hours prior to date and time of original concert. We are not able to offer refunds.

Civic Music Association is proud to offer group rates for organizations, clubs, retirement communities and more! Groups of 10 or more receive 30% off all tickets. In addition, Civic Music Association will include a free ticket for the coordinator of the group. Please call our office at (515) 280-4020 to receive this discount.

Seating Chart – click on the link below to view the arrangement.

SheslowSeatingMapwhite

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Gift Certificates

Gift certificates are available for tickets to any show. Guests may also purchase certificates for any amount. If you would like to purchase one, please call the Civic Music Association office at (515) 280-4020.

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Lost and Found

For items lost in Sheslow Auditorium at Drake University, please call (515) 271-2011.
The lost and found department is located at the Information Desk, Law Library or Room 128, Cartwright Hall.

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Concert Policies

Here are some tips that will make everyone’s visit to Sheslow Auditorium even more enjoyable.

Please make it to your seat on time.
As a courtesy to all patrons, ushers will determine an appropriate time for latecomer seating. Thank you for your understanding.

Please be considerate of those around you.
The people sitting near you deserve to enjoy the performance as much as you do. Please try to unwrap all candies or cough drops prior to the beginning of the concert to limit distractions to other patrons.

Cell phones and pagers
Please make sure all electronic devices are turned off prior to the beginning of the concert.

Guests with disabilities
Seating for guests with disabilities is available for all performances. Contact the Ticket Office at 515-280-4020.

Cameras
Taking photographs and the use of recording devices are not allowed and are a violation of state and federal copyright laws. Tape and film will be confiscated.

Lost and found
Lost and found items may be reported and claimed at the Box Office area. Following an event, please call (515) 271-2011 to inquire about any lost items.

Coat check
There are coat racks in the lobby of Sheslow Auditorium. Civic Music Association is not responsible for loss of personal property.

Cancellations
Cancellations due to bad weather are typically not decided until hours before curtain time and will be announced by the media whenever possible. Guests may the Ticket Office at (515) 280-4020 for specific performance information.

Box Office Hours
The Box Office opens one hour prior to curtain time for performances.

Smoking
Smoking is not allowed in Sheslow Auditorium. All Drake University buildings are entirely smoke-free.

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